Advanced Detection Systems provides expert customer service via our entire staff which includes: engineering, HACCP (Hazard Analysis Critical Control Point) certified service technicians, factory sales and local representatives. Our customers rely on Advanced Detection Systems to provide service support for several generations of ProScan and SurroundScan series metal detectors in food and industrial applications.
Advanced Detection Systems educates our customers on metal detection for their specific application, their specific industry, patented software installed into our products that separate us from the competition and any other substitutes available. We want to make sure our customers are able to make the best choice for their application.
When you purchase a metal detector from Advanced Detection Systems, we include technical support regarding the installation, start-up and testing needs for your metal detection system – regardless of its age.
Over the years, we have developed a variety of services and training programs designed to help our customers stay current with the scrutiny applied to the use of their metal detectors and assist with their need to make the best use of their investment in metal detection.
You may also fill out a service request form by visiting our Request Services web page. We will gather all knowledge needed to answer any and all questions you may have and respond quickly with information in hand.